I am a
Paschim Vihar, New Delhi care@kpcirc.org

Physician to physician

Refer a case. Keep the patient.

Not a marketing promise, a contractual clause, an audited process, and the only way an institution like this one survives past its second year.

Policy, not courtesy

The referral etiquette rule

A referring doctor who suspects their patients get absorbed will stop referring, and will tell every colleague why. One captured patient is worth a few lakh. One doctor who refers for a decade is worth several crore. So this is commercial policy with an owner and an audit, not good manners.

Every time

  • You are named on the report
  • A copy reaches you the same day it reaches the patient
  • The patient is returned with a written plan
  • If a patient asks to transfer, you are informed before the first appointment
  • Our representatives are measured on referrer retention, not only new cases

A disciplinary matter here

  • Suggesting a patient leave their treating doctor, anyone, at any level
  • Accepting a transfer the patient did not initiate in writing
  • Issuing a plan without copying the referring physician
  • Any arrangement that would make a referral turn on anything but the patient’s interest

The return-the-patient guarantee

The recommendation is advisory. You sign it into your own record and retain clinical responsibility. We return the patient, always, with a written plan, and everything reaches you the same day it reaches them.

If a patient asks to transfer their care to us, they must initiate that in writing, and you are informed before their first appointment, not after.

Physician to physician. You are named on the report, copied the same day, and the patient is returned to you with a written plan.

SHOT LATER · IMG-DOC-01 · 1400 × 1050 · 4:3

Case transfer, specified

Four transfer types

Handled badly, a transfer is poaching. Handled as a specified product with a protocol and a consent set, it is one of the most valuable things we do.

Scroll the table sideways →
TypeWhat movesHow it startsThe rule
T1 · Inbound clinicalThe patient's care comes to KPCIRC entirely.Patient-initiated, almost always after a second opinion. Never solicited by us.The patient must initiate it in writing. Nobody here may suggest a patient leave their treating doctor.
T2 · DecisionOnly the decision moves. The patient stays with you and your hospital.Physician-initiated, or under a POAS contract.Advisory; you sign it into your own record and retain clinical responsibility. The most common transfer type.
T3 · ProcedureThe patient goes out to a partner for surgery, radiation or day care, and comes back.KPCIRC-initiated, from the board plan.The patient chooses from at least two named options where clinically equivalent. Two invoices, no split.
T4 · ContinuityActive treatment finishes elsewhere; surveillance and survivorship come here.Discharge-triggered.The discharging institution is notified and copied. The patient returns to them for anything the pathway detects, unless they decide otherwise.

The transfer SOP

  1. Origin check

    Who initiated the transfer, and how. An inbound transfer without a patient-initiated origin is stopped here.

  2. Record set

    Pathology, staging imaging, treatment to date with dates and doses, prior molecular, current medication. Incomplete cases are held and the patient is helped to obtain what is missing.

  3. Consent

    Separate, specific, independently withdrawable consents: care, records transfer, genomic testing, research use, and contact.

  4. Clinical handover

    A named clinician on each side. Where treatment is in progress, an explicit handover with a date and time, never an implied one.

  5. Board listing

    A transfer is not accepted into a treatment plan that has not been reviewed.

  6. Courtesy notification

    The previous institution or referring doctor is informed and copied, unless the patient explicitly refuses.

  7. Commercial capture

    Services are billed against the published price card, and the transfer type is coded. No fee moves in either direction for the referral itself.

For individual physicians

Expert network membership

No single clinician has a tumour board. Membership is how you get one, without your institution signing a POAS contract.

  • Board access for your cases, at member rates
  • The clinical protocol and SOP library, updated as evidence changes
  • Pathology review and molecular ordering routing
  • Genetic counselling for your patients by tele-clinic
  • Complex-case route and case discussion access
Enquire about membership

Turnaround you can hold us to

Service levels

ServiceTurnaround
Board listingNext scheduled board, if submitted 48 hours before
Written recommendationWithin 72 hours of the board
Urgent board slotOn request, on stated clinical urgency
Pathology second opinion3–5 working days from block receipt
Standard second opinion5–7 working days from a complete record set
Surgical second opinion3–5 working days
Rapid / express tier48–72 hours, at a stated premium

Measured from a complete submission. Incomplete cases are held and you are told what is missing within one working day.

Send one case and judge us on what comes back

Pick a case you are genuinely unsure about. Read the recommendation, the rejected alternatives and the evidence tiers. If it is not better than what you could write yourself in an afternoon, do not send a second one.

Take this away

Referral Pack

referral-pack.pdf · 6–8 pp · free, no login and no email capture

Download the PDF All 24 guides
Your patient comes back to you. We bring the board and the molecular work. The relationship stays where it was.